Shipping & Returns
Shipping Policy
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Processing Time: Most orders are processed within 1-2 business days.
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Shipping Options: We offer various shipping methods, including standard and expedited options. Choose the best one for you at checkout.
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Tracking: You will receive a tracking number once your order ships. You can track your shipment directly on the courier’s website.
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Orders placed before 12 pm will be shipped in the same day and after will be shipped on next day.
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We will be unable to cancel your order after processing and forwarding to shipping agents.
⚠️ International Shipping⚠️
Currently we are not offering international shipping. Please refrain placing orders from overseas.
Return & Exchange Policy
We want you to love what you ordered! If you’re not completely satisfied, you can return most items within 48 hours of delivery for a refund or exchange. Here’s how it works:
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Return Process: To begin your return, contact us for a return authorization (RA) number.
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Return Eligibility: Items must be unused, in original packaging, and in the same condition as received.
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Refunds: Once your return is processed, we’ll issue a refund to your original payment method. Please note, it may take 5-7 business days for the refund to reflect in your account.
⚠️ CAUCTION ⚠️
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Sale items, gift cards, Downloadable products are non-refundable.
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable. Cost of shipping will be deducted from your refund.
About Shipping Fees
Free shipping for purchase 10,000 Yen or over
Destination ❶
MIYAGI, YAMAGATA, FUKUSHIMA, IBARAKI, TOCHIGI, GUNMA, SAITAMA, CHIBA, TOKYO, KANAGAWA, YAMANASHI, NIGATA, NAGANO, TOYAMA, ISHIKAWA, FUKUI, GIFU, SHIZUOKA, AICHI, MIE
More Than Up to including
00 to 2 kg 750 Yen
02 to 5 kg 850 Yen
05 to 10 kg 1150 Yen
10 to and up 1400 Yen
Destination ❷
AOMORI, IWATE, AKITA, SHIGA, KYOTO, OSAKA, HYOGO, NARA, WAKAYAMA, TOTTORI, SHIMANE, OKAYAMA, HIROSHIMA, YAMAGUCHI, TOKUSHIMA, KAGAWA, EHIME, KOUCHI
More Than Up to including
00 to 2 kg 800 Yen
02 to 5 kg 900 Yen
05 to 10 kg 1200 Yen
10 to and up 1450 Yen
Destination ❸
FUKUOKA, SAGA, NAGASAKI, KUMAMOTO, OITA, MIYAZAKI, KAGOSHIMA
More Than Up to including
00 to 2 kg 820 Yen
02 to 5 kg 920 Yen
05 to 10 kg 1220 Yen
10 to and up 1480 Yen
Destination ❹
HOKKAIDO, OKINAWA
More Than Up to including
00 to 2 kg 850 Yen
02 to 5 kg 950 Yen
05 to 10 kg 1250 Yen
10 to and up 1500 Yen